Easy Returns
At Queen Gift Shop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with an item, our return policy is here to help.
Return Conditions
- Returns are accepted for unused items within 30 days of purchase.
- Items must be in their original condition and packaging.
How to Initiate a Return
- Email us at contact@queengiftshop.com to start the return process.
- Include your order number and the reason for return in your email.
- Follow the instructions provided in our response to complete your return.
Refunds
- Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Additional Information
- Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.
- We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.